00 · Service
ICB Workforce Intelligence Programme
A multi-trust deployment for an ICB cluster: Service Quality scoring, cross-trust optimisation, agency-cap reporting, and a partnership with one digital staff bank.
What you get
- ICB-wide Service Quality picture and league.
- Cross-trust optimisation for shared specialties (e.g. on-call rotas spanning two sites).
- Consolidated agency-cap reporting, audit-ready.
- Partnership with a digital staff bank (Patchwork, Locum’s Nest, or NHS Professionals) so residual gaps fill faster.
When this is right
After at least two Lighthouse trusts in the cluster have delivered named outcomes. Anchored to the Streeting 30% agency-spend reduction target and the longer-term goal to eliminate agency use altogether by Parliament-end.
What it’s not
A workforce-strategy consultancy engagement. We do the data and the operating model; your ICB does the strategy.